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Upload a file button not working

Discussion in 'Support' started by unownzone, Jun 8, 2017.

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    unownzone Classy Pokemon Trainer Staff Member Section Mod Pokémon Trainer

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    Maybe this should be in a staff related thread, but I found that the "upload a file" button is not working for me anymore in mobile mode.
    I use Safari on ios.
    I just thought it'd be best to inform yall but it could just be a minor problem on my side.
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    bulbasaur1991 Bulbasaur trainer Pokémon Trainer

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    It is working for me on Android i can try my iPad in a second
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    Nightmare May Demon Buster Trainee Staff Member Admin Pokémon Trainer Wiki Contributor

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    *I moded the posts to the Support forums*

    I just tryed with both my phone/tablet and everything works... but I used Chrome on both my phones...
    Can you do a stamp so I can search about it a little more? And, when you started having this problem?


    1496953316532-1969618462.jpg
    Last edited: Jun 8, 2017
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    Diehl I'm back... I guess Staff Member Section Mod Pokémon Trainer

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    Tried it on Firefox for Android... It failed.
    While it shows the "uploading" icon, when it finishes, no file is displayed.
    • Informative Informative x 1
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    Nightmare May Demon Buster Trainee Staff Member Admin Pokémon Trainer Wiki Contributor

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    :uhmm:I downloaded Firefox (Android) on my phone and the button works....
    If the file is too big appears a message "the uploaded file is too big" or something like that... I tryed another file and the upload was successful...
    so if it's the first message I can change the permissions so we can upload bigger sizes...

    tmp_17029-Screenshot_2016-10-26-15-36-36-733697534.png
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    unownzone Classy Pokemon Trainer Staff Member Section Mod Pokémon Trainer

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    I mentioned this last time, but it seems like the new skin still won't allow me to upload a file in mobile mode. Also, it doesn't reveal images from the spoiler button. It's just blank space.
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    Nightmare May Demon Buster Trainee Staff Member Admin Pokémon Trainer Wiki Contributor

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    The previous versions (Sun/Moon and 20th Anniversary) work? :thinking:
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    unownzone Classy Pokemon Trainer Staff Member Section Mod Pokémon Trainer

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    Yep! The 20th anniversary one works
    Sun and Moon work too

    I checked the spoiler problem too, and they work on the other skins too
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    Nightmare May Demon Buster Trainee Staff Member Admin Pokémon Trainer Wiki Contributor

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    :uhmm:
    You are using Safari right (Star Safari?)? The latest version? For iOS or Android?
    I'll try to download it and see if it works...
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    Nightmare May Demon Buster Trainee Staff Member Admin Pokémon Trainer Wiki Contributor

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    unownzone Classy Pokemon Trainer Staff Member Section Mod Pokémon Trainer

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    Yeah, I'm using Safari for ios, and latest version!
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    Nightmare May Demon Buster Trainee Staff Member Admin Pokémon Trainer Wiki Contributor

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    I downloaded Safari Star (for Android) and it works... maybe it's a bug of the iOS version... for now I can only suggest you to try Firefox or Chrome to see if it will solve the problem...


    EDIT:
    I'm reading now on xenforo that it's a know bug of Safari in iOS 8
    iOS 8.0.1: "Fixes a bug that prevented uploading photos and videos from Safari"
    iOS 8.0.2: Fixes a bug that prevented uploading photos and videos from Safari


    Source: https://xenforo.com/community/threads/upload-a-file-not-working-in-ios-8.82868/
    Last edited: Jun 28, 2017

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