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Password Weirdness!

Discussion in 'Support' started by Endy, Jun 27, 2016.

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    Endy Trainer Pokémon Trainer

    Joined:
    May 7, 2016
    Messages:
    67
    Gender:
    Male
    It's saying that when I want to change my password, it's not the correct existing one... but i just reset it, and it gave me random numbers and letters...

    I wanna change my password! xD
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    May Demon Buster Trainee Staff Member Admin Pokémon Trainer Wiki Contributor

    Joined:
    May 14, 2014
    Messages:
    5,704
    Gender:
    Female
    Location:
    Europe
    Generation Started:
    1st Generation
    Favorite Pokémon:
    Pikachu and Rayquaza
    PkmnGO Team:
    :uhmm:uhm...
    You tryed to change it in this page? http://www.pokemon-trainer.com/account/security because here it only ask you to write your old password and the new one :yeahyeah:
    If you tryed to login and click on the "forgot password" you will receive 2 e-mails:
    1. the first one that ask you to click on the link to generate a new password
    2. the second one with the new generated password (something like this: iiKjK_T7 )

    With this new password you have to login and after that you have to change it here http://www.pokemon-trainer.com/account/security (remember to do this with the generated password :coffee:)

    If you still can't change it, I can do it for you but it's better if you send me a private message (or a mail to staff@pokemon-trainer.com ),
    But it's always better if nobody but you know the password (so it's better if you send a 1 time only password and change it as soon as possibile :yeahyeah:)
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    Endy Trainer Pokémon Trainer

    Joined:
    May 7, 2016
    Messages:
    67
    Gender:
    Male
    thx, for some reason the other password i was given wasnt working, but i got it
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    May Demon Buster Trainee Staff Member Admin Pokémon Trainer Wiki Contributor

    Joined:
    May 14, 2014
    Messages:
    5,704
    Gender:
    Female
    Location:
    Europe
    Generation Started:
    1st Generation
    Favorite Pokémon:
    Pikachu and Rayquaza
    PkmnGO Team:
    Great to hear that everything works now :dance: :happydance:
    If you still need help please let me know :h2i:

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